Welcome to wosmile.com !!
One year replacement warranty for all new products
- Shipping fee is not refundable. No exception.
- All products carry 1 year replacement warranty. We will replace or
fix the defective product at our own cost. The customer is responsible to
ship the defective product back to us.
- If the product is found defective after 30 days, please attach $10
check for return shipping. No return shipping charge required for replacing a product
that is found to be defective within 30 days
- No refund for all sales after 10 days of receipt .
- We charge 20% restocking fee for all refund and we only accept refund request if the return meet the following
For defective products replacement, please contact us within the
1 year warranty period for RMA# (return #).
All warranty return (defective replacement) found to be not defective upon inspection will
be subject to a 20% restocking fee if the return is eligible for a refund.
For exchange due to buying a wrong product, customers need to pay two-way
Return must be in the original packaging.
- Customers must contact seller within 10 days of receipt.
- Return package must be received by seller within 20 days.